#Excellent Opportunity for #Freshers JAVA support 2015-2016 Batch in @@ IBM




Job Description



** Copy of this Job Posting is MANDATORY to attend interview**


Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Work Location: Bangalore 


Shift Required: 

Shifts will be 24x7 in nature and can vary depending on geographies supported


Eligibility Criterion: 


Bachelor's Degree/ Diploma ( 15 Years + education ) 


Total Experience: 0-4 Years 


Required: 

Bachelor's Degree 

Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN 

Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting 

English: Fluent 

Venue Details: (BANGALORE)


Interview Dates:- 23rd, 24th, 25th, 26th, 27th & 28th May 2016 


Interview Time - 11AM to 2PM 


IBM India Pvt. Ltd,

D Block, Embassy Golf Links, Behind Dell, Kormangala Inner Ring Road, Bangalore 


OR


IBM India Pvt. Ltd

D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore 


Contact Person -  Karthik / Nisha / Aswathy/ Sam



MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.

Updated Resume 

Copy of this Job Posting 

Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original 

Highest Qualification Mark Sheets - Soft copy 

Offer Letter / Relieving letter - for experienced candidates - Soft copy. 

PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES


Regards,

IBM India Recruitment Team


NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS 


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Associate/Senior Associate -(Technical)

Role: Associate/Senior Associate -(Technical)

Keyskills:

Technical SupportCustomer SupportVoiceHelp DeskInbound Calls HandlingchatInbound Call SupportBPOWalkInWalk - InWalk InFreshergraduatefreshersgraduatescsrtsrcall centrecall center

Desired Profile


Education:UG -Any Graduate - Any Specialization 

PG - Post Graduation Not Required 

Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required


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